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  • How do I book a charter?
    Online (on this site), or by calling (512)-656-0808
  • Do you provide a captain, or can we drive the boat ourselves?
    All boats will be captained by one of our professional captains. We do not offer captain-less boat rentals.
  • What is included with a pontoon charter?
    Fuel, Captain, Cooler, Ice, Bottled Water, Lily Pad, Bluetooth Stereo System.
  • Is there a cooler onboard?
    All boats will come with a cooler, ice, and bottled water! You will have the option to upgrade your cooler package at checkout.
  • What's included with a surf/ wake charter?
    Fuel, Captain, Cooler, Ice, Bottled Water, Lily Pad, Bluetooth Stereo System, Water Sports Equipment (Surf Boards, Wakeboards, 2 Person Tube). Kneeboard and Waterskis are available upon request.
  • Do I need to bring my own life jackets?
    All boats are equipped with life jackets for every guests. Wake boats will provide vests designed for water sports.
  • Can we bring our own food and drinks?
    Yes! Please keep in mind that we do not allow Glass, Styrofoam, or Red colored foods/ drinks. Surf/ Wake Boats- Nothing messy please! We will ask you to leave behind messy foods or items that could damage the seats.
  • Is alcohol allowed on the boat?
    Yes! Beer, wine, and mixed drinks are welcome. We do limit bottles of hard liquor for safety. 🚨No Glass or Styrofoam on the lake, it's illegal!
  • Do you have to book in advance? Or can we book same day?
    Advanced bookings are highly recommended! Weekends typically book out a week or two in advance, but we will absolutely take a same day reservation if we have the space! Please keep in mind that weekday same day reservations typically need 1-2 hours of prep time to get y'all on the water. We will work as fast as we can to get y'all out there!
  • Can we play our own music?
    Yes! Our boats are equipped with premium Bluetooth stereo systems, so you can connect your playlist and enjoy high-quality sound while on the lake!
  • Can we swim during the trip?
    Please! Lake Travis is one of the cleanest lakes in Texas! Water temps are Caribbean like in the summer. Hop in!
  • Are there restrooms onboard?
    No. There are no toilets on the boats. In the event of an emergency, there are marinas and ship stores on the lake with facilities.
  • Is there a place to store personal belongings?
    We have ample under seat storage on all boats, but please leave the suitcases at home! We have limited off-boat storage for big items.
  • We are having too much fun! Can we extend?
    If we don't have a group booked right behind y'all, yes! We would love to keep y'all on the water as long as we can! Pro tip: Sunset in the summer is between 8pm and 9pm. If you book the 3pm-7pm timeslot, we have plenty of daylight to extend later!
  • Where do we meet for our charter?
    Our address is 13993 FM2769 Leander, Tx 78641 We will be set up on the water, on the main dock. Please Look for the ATX WAKE signage!
  • Do all passengers need to sign a waiver?
    Yes! All guests must complete the online waiver. Each guest will need to have their own individual waiver completed. The waiver link is in the booking confirmation page and needs to be sent to all guests. Guests who have not signed the waiver will not be allowed onto the docks or boats, which could delay your start time and shorten your charter. The person who made the booking is responsible for ensuring that all guests sign the waiver in advance.
  • What time should we arrive for our booking?
    Plan to arrive no more than 15-20 minutes prior to your start time. This will allow for plenty of time for boarding and the safety briefing!
  • What happens if we’re late?
    Please let us know if you are going to be late. Due to time constraints, being late can delay your start time and shorten your charter.
  • What should we bring with us?
    Leave the expensive sunglasses at home! Bring some cheap glasses that you won't mind losing (they don't float!). Sunscreen, Drinks, Snacks (can be added on at checkout), Hats. We will provide a huge cooler, ice, and bottled water!
  • Are pets allowed on the boat?
    While we love our furry friends too, all of our boats are pet-free. No pets please!
  • Is smoking allowed?
    Vapes and E-cigs, yes. Anything that produces ash or a flame is not permitted on the boats. Burn marks on the seat will be fined $500 per seat.
  • Are there any age restrictions for passengers?
    We are kid friendly! All ages are welcome. Minors must be accompanied by a parent or legal guardian. Per state law, you must be 21+ to consume alcohol or tobacco.
  • Do kids have to wear life jackets?
    Yes. State law requires all passengers under 13 years old to wear a UCSG approved life vest. This is a no-tolerance rule. While the boat motor is on, or in motion, all guests under 13 must be properly wearing a life vest.
  • Do you allow fishing on the charters?
    We do! But we need to know if you plan on bringing fishing gear, pontoons only. Texas state law requires a license to fish for everyone.
  • What happens if it rains?
    We do go out rain or shine. During the summer, the air is 100+ and the water is in the 90’s! We do not cancel for rain or forecasted weather.
  • Do you offer refunds for bad weather?
    In the event we have to make a severe weather cancellation or stoppage, we will issue a refund of unused time.
  • Can we reschedule if the weather looks bad?
    Occasionally we do have the flexibility to reschedule. If you are wanting to reschedule in advance, please give us a call so we can check availability.
  • What if it’s cold or windy?
    Please dress accordingly! If you book a charter in the off season, please check the weather before heading out. It does get windy on water, hold on to your hats!
  • How can I contact you?
    Should you have other questions or concerns about our policies, please call or text us at (512) 656-0808 or send us an email at info@austintxwake.com
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